SIMPLIFY · STANDARDIZE · SCALE

NextStage Operations helps service business owners and ops leaders get out of daily fire drills and build predictable, scalable operations - through clear roles, documented workflows, and simple scorecards.

Schedule an Intro Call

Built for $3–$10M field service businesses (15–100 employees) serving residential or commercial customers.

Pat Durkee, Founder & Principal Consultant

Why Choose Us

Role Clarity

Role clarity & accountability

Clear seats, clear ownership, and cleaner handoffs - so decisions don't live in the owner's head.

Documented Workflows

Documented workflows & standards

SOPs, checklists, and handoffs that make consistency independent of "who shows up."

Simple Scorecards

Simple scorecards & weekly rhythm

A small set of key numbers reviewed weekly - so you see problems early and course-correct fast.

What Our Clients Say

"What sets Pat apart is his ability to balance strategic thinking with practical implementation. He doesn't just design high-level plans, he rolls up his sleeves to ensure systems are documented, workflows are optimized, accountability is clear, and leaders have the data they need to make confident decisions. He understands how operations impact profitability, culture, and customer experience, and he builds frameworks that strengthen all three."

Joe

Kansas City, MO

Ready to Take the Next Step?

Start with an Operations Health Check to get a clear picture of where profit/capacity is leaking - and what to fix first.

Start with the Health Check